PRIVACY POLICY MMA LTD – 2020
Metabolic Mindset Therapy Limited – (trading as Metabolic Mindset Academy – ‘MMA’)

The General Terms below are legal terms that serve to protect us and make clear the privacy terms that will apply to users of MMA services. These terms below are here to give you a simple explanation of what the General Terms mean in plain English.
However, these plain English terms are not legally binding and the General Terms are still the legal terms that will apply in a legal dispute.

  • Personal Information: MMA stores your personal information when you use our service. Because of this, MMA takes on the legal responsibilities that come with storing this information.
  • Collection and Use of Personal Information: In order to successfully deliver MMA Services, we are required to collect, disclose and store your personal information on the terms set out in this privacy policy.
  • Your Rights: You have the right to access, amend and delete the personal information you supply to us.
  • Cookies: Our service uses cookies to collect data and improve itself. You can either accept or refuse these cookies and know when it is being sent to you. If you refuse, you might not be able to use some parts of our service.
  • Security: MMA uses highly secure cloud services by Xero. Xero offers a high level of data security and encryption. More details can be seen here.
  • Third-party Links: When you click on a third-party link to another site that is not operated by us, we have no control over or responsibility for the content or privacy policies of these other sites.

General Terms

Metabolic Mindset Therapy Limited (a limited company incorporated in New Zealand) (MMA) is a provider of various metabolic mindset services, and assists its trainees in becoming MMA coaches, practitioners and interventionists (Services). This Privacy Policy applies to participants in any MMA training programme and any user of the web address www.metabolicmindsetacademy.com

This Privacy Policy is used to inform you of MMA’s policies relating to the use, collection and disclosure of personal information when you use our Services or Website. It also provides for the rights users have in respect of their personal information. When we talk about personal information, we mean personally identifiable information that you supply to us in the course of receiving the Services.
By using the Services, you agree to be bound by the terms of the then current privacy policy (Privacy Policy). MMA reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at www.metabolicmindsetacademy.com/policies.

Please check the Privacy Policy page periodically for changes, though we will also notify you via the Services of any changes that, in our sole discretion, materially impact your use of the Services or the treatment of your personal information. Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

By accessing the Website and Services you consent to MMA collecting, using and disclosing any personal information about you that is provided by you or another person as described below.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

Collection of Personal Information

The nature of the Services requires that individuals using the Services disclose to MMA personal information relating to them.

We only collect information that is:

  • Necessary for the purposes of the Services,
  • For the performance of a contract for which you are a party,
  • Necessary for which you have given consent for such processing of your data, or
  • Required for compliance with a legal obligation to which we are subject.

The type of personal information we collect or which we may hold about you may include, but is not limited to:

  • Age range;
  • Gender;
  • Phone number;
  • Business and home address;
  • Device information including identifiers;
  • MMA system usage information including answers to questionnaires, responses clicked and features used; or
  • Location information (where you are using location-based features and location settings have been activated on your device).

You have no obligation to provide MMA with any personal information that is requested by us. However, due to the nature of the Services, if you choose not to provide us with such information, we will be unable to provide you with the full benefit of our Services.

We collect your personal information in the following ways:

  • When you provide us with this information in order for us to proceed with your Application;
  • When you sign the agreement to proceed with the course curriculum;
  • When you provide information about a customer service issue; and
  • When you visit our Website.

Using your Personal Information

We understand the importance of using your personal information in a responsible and secure manner. Your personal information may only be used by MMA under the following circumstances:

  • to identify you when you register and login to your account;
  • the operation and maintenance of your account;
  • to enable us to operate the Services and provide it to you as requested;
  • payment processing;
  • dealing with requests, enquiries, complaints, and other customer services;
  • to analyse the Website and information about users, including research into our user demographics and user behaviour in order to improve our content and Services;
  • to contact you about your account and provide customer service support, including responding to your comments and questions;
  • to keep you informed about the Services, features and offers we think you may find useful or which you have requested from us;
  • to sell or market MMA or Deborah Murtagh products and services to you;
  • to comply with any legal, government or regulatory obligation;
  • interacting with organisations that MMA has a business relationship with for the purpose of enabling the performance of the Services or other services you expressly require;
  • to better understand your needs and the needs of users in the aggregate, diagnose problems, analyse trends, improve the features and usability of the Services, and better understand and market to our customers and users; and
  • to keep the Services safe and secure.

We may use your personal information for other purposes which are directly related to those above that would reasonably be expected by you.
You will receive marketing messages from us if you have given your consent, if you have requested or if you use the Services to access products or experiences from us and if you have not opted out of receiving marketing messages.

Storage of Personal Information

MMA is a New Zealand company with its head-office located in Hamilton, New Zealand.
Your personal information will be held by Xero. More information can be found about Xero’s data security and encryption by clicking here.
We may store your personal information temporarily or permanently in New Zealand. For the purposes of the General Data Protection Regulation (GDPR) New Zealand is considered a country which provides adequate protections for personal information, as confirmed by the European Commission in Commission Decision 2013/65/EU.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting or statutory reporting requirements.
MMA has appointed a Privacy Officer who can be contacted at support@mmaemail.com.

Your Rights

You can check and update the personal information you have provided to us by accessing emailing our privacy officer at support@mmaemail.com.
If you withdraw from the MMA training course, we will deactivate your account, and remove personal information.
You have the option of changing your marketing preferences at any time your account remains open via account settings.

You have the following rights with regard to your personal information:

  • The right to request access to your personal information. This enables you to receive a copy of the personal information we hold about you.
  • The right to request to correct your personal information if it is inaccurate. You may also supplement any incomplete personal information we have, taking into account the purposes of the processing.
  • The right to request deletion of your personal information if;
    o your personal information is no longer necessary for the purposes for which we collected or processed; or
    o you withdraw your consent if the processing of your personal information is based on consent and no other legal ground exists; or
    o you object to the processing of your personal information and we do not have an overriding legitimate ground for processing; or
    o your personal information is unlawfully processed; or
    o your personal information has to be deleted for compliance with a legal obligation.
  • The right to object to the processing of your personal information. We will comply with your request, unless we have a compelling overriding legitimate interest for processing or we need to continue processing your personal information to establish, exercise or defend a legal claim.
  • The right to restrict the processing of personal information, if:
    o The accuracy of your personal information is contested by you, for the period in which we have to verify the accuracy of the personal information; or
    o The processing is unlawful and you oppose the deletion of your personal information and request restriction; or
    o We no longer need your personal information for the purposes of processing, but personal information is required by you for legal claims; or
    o You have objected to the processing, for the period in which we have to verify overriding legitimate grounds.

You can exercise several of your rights through the information section of your account. To exercise your other rights you can file a request by email to support@mmaemail.com.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that information is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request.

Log Data

Whenever you use our Services or visit our Website, MMA collects information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the Website and are stored on your device’s hard drive.

Our Website uses these “cookies” to collect information and to improve our Services for users (for example to temporarily remember your session in order to not ask you to fill this information again each time you visit the Website or go to one page to another). Some other cookies are used to generate statistics or to remember your preferences.
You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our Services.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Services;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Services is used.

Security

The security of your personal information is imperative. We endeavour to employ best practice standards to ensure unauthorised access and disclosure of your information does not occur.
Personal information collected by MMA will be held by Xero. More information can be found about Xero’s data security and encryption by clicking here.

Links to Other Sites

Our Services may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our Privacy Officer at support@mmaemail.com.

 

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